Within the obligation to provide health services without any discrimination based on sexual orientation, gender identity or gender expression, institutions must:
- Provide care free of prejudice and stereotypes, in that they cannot assume sexual practices, diagnoses or "risks" based on sexual orientation.
- Enhanced confidentiality about their patients' sexual orientation, sexual practices, HIV status, and sexual and reproductive health.
- Respectful communication without pathologising or moralising language.
- Respect and recognition for gender identity within care, with recognition of the identity name.
- Access to gender-transition or gender-affirming services.












