Can I be called by my social or identity name in appointments, appointments, formulas and procedures, even if my document does not reflect it?
Yes, it is possible to request that health personnel use the social or identity name, as well as the chosen pronouns. In addition, you can also request that this decision be recorded in the HPS/IPS internal systems to avoid demeaning treatment and unnecessary exposure. If they refuse, this can be recorded in writing and submitted [...].
Can my partner or family receive medical information or accompany me in health decisions?
Yes, with confidentiality rules and without any discrimination. Medical records are confidential. The regulation allows for a copy to be given to the user or his/her legal representative, and limits access to those authorised by law. If the partner, relative or support network is authorised to receive such information, the [...]
Can the EPS or IPS refuse an appointment or procedure because my gender expression or identity does not match the document?
No. Identification by administrative staff does not authorise discriminatory treatment and cannot become a barrier to access. If there is identity verification, it must be carried out with respect, confidentiality and without humiliation. If the refusal persists, immediate rescheduling can be demanded, PQRD can be activated and, if there is urgency or serious affectation, recourse can be had to tutela.
What may be discriminatory behaviour or contrary to my rights as a patient?
The State and institutions, vis-à-vis LGBTIQ+ persons, have an obligation to ensure the prevention of structural discrimination and to close gaps based on sexual orientation, gender identity or gender expression. Therefore, they may not request: Humiliating interrogations about sexual practices or "tests" on sexual identity or orientation as a condition for [...]
What obligations do health care institutions and individuals have towards LGTBIQ+ persons?
Within the obligation to provide health services without any discrimination based on sexual orientation, gender identity or gender expression, institutions must: Provide care free of prejudice and stereotypes, in that they cannot assume sexual practices, diagnoses or "risks" based on sexual orientation. Enhanced confidentiality about sexual orientation, sexual practices, sexual status, and gender identity and [...]
How does my right to receive health care without discrimination on the basis of my sexual orientation, gender identity or gender expression manifest itself?
In Colombia, the right to health is a fundamental right. Every patient has the right to receive care on equal terms, without stigma or prejudice. In Law 1551 of 2015, accessibility expressly includes non-discrimination, specifically targeting groups that have been discriminated against. The Constitutional Court (judgement [...]...
What rights do I have as a patient of the health system in Colombia?
The rights as a patient are dignified treatment, the right to information, confidentiality and quality. Likewise, you have the right to receive health care without discrimination based on sexual orientation, gender identity or gender expression. Specifically, according to Law 1751 of 2015: Timely, continuous and comprehensive access to health services [...].












