How do you access gender-affirming care in the health system?

Currently there is no "route" defined by the health authorities, but in practice, one must request a general medicine appointment with the EPS and explain the patient's needs. It can be initiated by mental health or by the speciality that is most needed, and from there ask for referrals [...].

What services can be part of a gender-affirming process?

Health services for gender reaffirmation processes depend on each person and the corresponding medical follow-up; it will depend on the health need, the medical evidence and all with dignified treatment. In practice, it may include, among others, psychosocial and mental health accompaniment, hormone therapy with controls and follow-ups by [...]

What is meant by gender-affirming health care in Colombia?

It is comprehensive health care that recognises the gender identity of each person and seeks to guarantee their physical and mental wellbeing, with dignified treatment, bodily autonomy, confidentiality and absence of discrimination. It includes the care that a person may require, according to their situation and decision, in order to live their gender with greater well-being, without discrimination.

Can the EPS or IPS refuse an appointment or procedure because my gender expression or identity does not match the document?

No. Identification by administrative staff does not authorise discriminatory treatment and cannot become a barrier to access. If there is identity verification, it must be carried out with respect, confidentiality and without humiliation. If the refusal persists, immediate rescheduling can be demanded, PQRD can be activated and, if there is urgency or serious affectation, recourse can be had to tutela.