Within the obligation to provide health services without any discrimination based on sexual orientation, gender identity or gender expression, institutions must: 

  1. Provide care free of prejudice and stereotypes, in that they cannot assume sexual practices, diagnoses or "risks" based on sexual orientation. 
  2. Enhanced confidentiality about their patients' sexual orientation, sexual practices, HIV status, and sexual and reproductive health.
  3. Respectful communication without pathologising or moralising language. 
  4. Respect and recognition for gender identity within care, with recognition of the identity name.
  5. Access to gender-transition or gender-affirming services.