EN 
ES How do I file a complaint?
The complaint can be submitted in writing to the Assignment Office of the Attorney General's Office in your place of residence or verbally to an official of the Immediate Reaction Unit (Unidad de Reacción Inmediata-URI) of the same entity. Complaints submitted in writing to the Assignment Office are made in [...].
What happens when I file a complaint with the URI?
Complaints filed with the URI do not have the same requirements as one filed virtually, as an interview is taken by the official of the entity. This form is recommended when there is a short lapse of time between the commission of the acts and the filing of the complaint [...].
Do I need a lawyer to file a complaint?
You do not need to be a lawyer or have any legal knowledge to file a complaint. What is essential is a clear and, above all, truthful account of the facts that are being reported.
Once the complaint has been filed, how do I locate my case and review it with the Prosecutor's Office conducting the investigation?
When a complaint is submitted in writing, it is normally assigned a consecutive complaint number (a number that is stamped on the receipt stamp). With this consecutive number, or with the name and identity card of the complainant, at the same Assignment Office you can be informed about the Unique Criminal Notification Number-NUNC (also known as [...]
How long does it take between the written complaint and the assignment of a case file?
Normally, between the submission of a written complaint and the assignment of a case file, a period of approximately two weeks to one month elapses. In cases where the complaint is filed with the URI, the file is assigned immediately. However, beyond urgent acts of investigation or protective measures, it is necessary to [...]...
What happens if the Public Prosecutor's Office closes the investigation into the complaint I filed?
En caso que la Fiscalía archive la investigación, la víctima tiene derecho a solicitar su desarchivo y, en caso que sea negada, solicitar a un juez de control de garantías que realice un control de legalidad a dicha decisión. Para garantizar plenamente el acceso de la víctima a estos derechos, se recomienda que cuente con un […]
What should I do if I am harassed or violated by the authorities?
En Colombia ninguna autoridad pública puede discriminar a una persona con base en su orientación sexual o identidad de género. Si esto ocurre, puede interponerse una queja disciplinaria e incluso una denuncia penal, dependiendo de lo que haya pasado. Si es víctima de un caso así, se recomienda escribir el nombre de la persona funcionaria […]
Can I be refused entry to bars, restaurants, nightclubs or other public spaces because of my gender identity or sexual orientation?
Es posible imponer limitaciones al derecho de admisión y permanencia, siempre y cuando no se haga por razones discriminatorias como la raza, la orientación sexual o identidad de género. Sin embargo, si ocurre, tendrá que tener razones y/o evidencias para sustentarlo. Es importante siempre anotar los nombres, afirmaciones discriminatorias y llevar un testimonio escrito en […]
