In these days of quarantine, we have received cases of people who want to report a situation of harassment or discrimination and do not know how to do it; or people who want to approach a family police station to report a situation of domestic violence. Thinking of them and all the people who may need information about the channels of attention of some State institutions that watch over our rights, we have created this list of these entities, the way to communicate with them and the services they offer.

Remember that Colombia Diversa has the free legal advice service. To request it you can write to us at consultasjuridicas@colombiadiversa.org

Prosecutor's Office 

• What can I do? File complaints about any violation of your rights (harassment, discrimination, physical violence, etc.).
• Where can you do it? by telephone on line 122 or the national toll free line 018000919748 ; by mail to denunciaanonima@fiscalia.gov.co. In Bogotá and Cundinamarca you can call 5702000, option 7.

Family Police Stations

• What can I do? The following is the definition of domestic violence: requesting protection measures in cases of domestic violence, understood as violence that occurs between partners or people who share a roof over their heads, regardless of whether or not there is a family relationship.
• Where can you do it? The virtual Family Police Station, the District Citizen Petition Management System platform "Bogotá TeEscucha" and the institutional PBX 3279797.

Personería

• What can I do? Legal advice on a case-by-case basis and drafting of rights of petition or tutelas when required.
• Where can you do it?  Via their website (https://www.personeriabogota.gov.co/al-servicio-de-la-ciudad/solicitudes-en-linea) or by calling 143.

ICBF

• What can I do? Requesting protection and restoration of rights measures when the rights of minors (children and adolescents) are violated.
• Where can you do it?  By email at atenciónalciudadano@icbf.gov.co; the national free phone line 018000 918080 and the child and adolescent protection line 141.

Procuratorate

• What can I do? Investigates and sanctions persons performing public functions. Intervenes in proceedings to defend and guarantee the rights of individuals.
• Where can you do it?  through its website (https://www.procuraduria.gov.co/portal/pqrsdf.page)

If you still have doubts or want to tell us about your case, write to us at consultasjuridicas@colombiadiversa.org.