What do I do if an EPS or IPS denies or delays appointments, medicines or procedures without justification?

He asks for the refusal to be put in writing and files a right of petition requesting:

1. The decision.
2. The concrete reason.
3. The standard or criterion they invoke.
4. The escalation route (committees, audits or responsible body) (Law 1755 of 2015).
   

In this right of petition you can ask for immediate measures such as a priority appointment, delivery of medication, continuity of treatment, and management of pain or complications, with a date and time, and with the indication that it is an urgent case.