What should I do if I face barriers to marriage?

If they are told that same-sex marriage does not exist, that it is not possible to register their marriage because they do not have the form, they are offered a different form of marriage or they are asked for more requirements that hinder the process:

1. In the case of a NotaryYou can exchange it for another one, file a right of petition for a written response and file a complaint with the Superintendencia de Notariado y Registro (Superintendence of Notaries and Registry).
2. In case it is a courtYou can lodge a legal appeal against the court's decision. In this case it is advisable to seek legal advice.